On 08/29/2012, I submitted complaints to the Better Business Bureau (BBB) - Auto Line, the Arizona Attorney General, and the Federal Trade commission.  For links on how to do the same, please visit the home page that has links to the relevant websites.  It is very important that if you are having similar issues that you also submit these online forms.  It really is not that hard and does not take that much time, but we need to get as many people as possible to do this.